Policyholder support
Policyholder FAQsIf you own an individual annuity or life insurance policy issued by F&G, this information will connect you to the right people to help.
Your privacy is very important to us. If your request involves personal or policy information, including follow-up to recent requests on your account, your quickest options for support are to access the policyholder portal or to give us a call.
To help us provide you with the right information, please answer the follow questions.
Contact our service center
Lincoln, NE 68501-1497
Fax
800.281.5777
Policyholder Portal
A secure portal to manage your policy online
Visit the Policyholder PortalDid your defined pension obligations get transferred to F&G through a pension risk transfer (PRT) transaction? You can access PRT group annuity certificate holder support below.
Access PRT support
Are you looking for an existing policy or looking for a new policy/coverage?
What topic best describes your request?
Once you complete this form, a licensed representative will contact you to discuss insurance products, including the potential purchase of annuities and/or life insurance. We take your privacy seriously. See our Privacy Policy for more information.
Please do not include any sensitive information in this form.
Explore our policyholder FAQs for answers to common questions or fill out the form below to have someone contact you.
Please do not include any sensitive information such as your policy number or social security number.
Instructions
If you submitted your application electronically or it has been several years since you have submitted a document with your signature, please complete and include this form with your request.
- Complete form
Provide information according to the instructions on the form. - Submit form
Submit your documents according to the instructions on the form. - Allow 3-5 days to process
F&G will process the request within 3-5 business days of receipt of all required information.
- Withdraw from a tax-sheltered 403(b) annuity
- Request a required minimum distribution (RMD) from qualified plan
- Request a partial or full surrender of your life insurance policy
- Request a loan from your life insurance policy
- Request a payment from your annuity income rider
- Request disbursement
- Request systematic withdrawal
22-0078